{"id":4112,"date":"2012-10-29T07:08:48","date_gmt":"2012-10-29T12:08:48","guid":{"rendered":"http:\/\/3dinosaurs.com\/wordpress\/?p=4112"},"modified":"2026-06-02T04:57:41","modified_gmt":"2026-06-02T09:57:41","slug":"printables-help-and-errors","status":"publish","type":"post","link":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/printables-help-and-errors\/","title":{"rendered":"Printables Help, Error Messages &#038; Printing"},"content":{"rendered":"<p>Welcome to the 3 Dinosaurs Printable Help and Error page! This page is updated with the most common problems people have with the Printables on the site.<\/p>\n<p>As changes are made on the site, new information will be posted here.<\/p>\n<div align=\"center\"><img decoding=\"async\" src=\"\/images\/blog\/1-2021\/printables-help-errors.jpg\" alt=\"Printables Help and Error Messages - help with finding the printables and most common error and printing problems - 3Dinosaurs.com\" \/><\/div>\n<p>I&#8217;ve been getting a lot of questions about not being able to download the PDFs or subscriber passwords. Changes were made because people were not following the terms of use.<\/p>\n<h2 id=\"printables-help-menu\">Printables Help Menu<\/h2>\n<p>A jump to the help section you are looking for. These are all the sections you will find below.<\/p>\n<p><img decoding=\"async\" src=\"\/images\/site\/arrow-small.jpg\"> <a href=\"#newsletter-inforamtion\">Newsletter &#038; Subscriber Password<\/a><br \/>\n<img decoding=\"async\" src=\"\/images\/site\/arrow-small.jpg\"> <a href=\"#printable-download-pages\">Printable Download Pages<\/a><br \/>\n<img decoding=\"async\" src=\"\/images\/site\/arrow-small.jpg\"> <a href=\"#error-download-problems\">Errors &#038; Download Problems<\/a><br \/>\n<img decoding=\"async\" src=\"\/images\/site\/arrow-small.jpg\"> <a href=\"#printing-help\">Printing Help<\/a><\/p>\n<h2 id=\"newsletter-inforamtion\">Newsletter &#038; Subscriber Password<\/h2>\n<p>After you confirm your subscription to the newsletter, you will get an email with the password. <\/p>\n<p>If you don&#8217;t see the email right away <strong>please check your spam fold<\/strong>. If you have a Gmail email address, please check <strong>spam and promotions<\/strong> fold for the email.<\/p>\n<p><strong>The only way to get the password is through the newsletter. I don&#8217;t send the password out in messages on Facebook or Instagram<\/strong>.<\/p>\n<p>Please note if you mark the newsletter as <strong>spam or not what you signed up for<\/strong>, it won&#8217;t let you sign up again. And the password changes every few weeks.<\/p>\n<h3>Where to Enter the Subscriber Password<\/h3>\n<p>You enter the password on the <a href=\"\/subscribe\">newsletter page<\/a> to get the subscriber freebies. You can see below where on the page to enter the password.<\/p>\n<p>Typing the password works better than coping and pasting the password. When you copy and paste it can add extra characters.<\/p>\n<div align=\"center\"><img decoding=\"async\" src=\"\/images\/blog\/12-2022\/subscriber-password-helppage.jpg\" alt=\"Printables Help and Error Messages - Printable Download help - 3Dinosaurs.com\" \/><\/div>\n<h3>Where to Subscribe To the Newsletter<\/h3>\n<p>You enter your email here to subscribe to the newsletter here on the <a href=\"\/subscribe\">newsletter page<\/a>. After you subscribe, an email will be sent to confirm your subscription to the newsletter. If you area already signed up signing up again does not send out the password again.<\/p>\n<div align=\"center\"><img decoding=\"async\" src=\"\/images\/blog\/12-2022\/subscriber-password-helppage2.jpg\" alt=\"Printables Help and Error Messages - Printable Download help - 3Dinosaurs.com\" \/><\/div>\n<p>Additional help about subscriber freebies is provided after you login to the subscriber page.<\/p>\n<h3>Where to Find the Password in the Newsletter Emails<\/h3>\n<p><strong>Each email has the password in a message at the bottom of every email.<\/strong><\/p>\n<p>You can see below a copy of the ending of the email and where the password would be found. The password will always be in this location.<\/p>\n<p><strong>Password last updated: June 1, 2026.<\/strong><\/p>\n<div align=\"center\"><img decoding=\"async\" src=\"\/images\/blog\/9-2024\/subscriber-password-location-2024.jpg\" alt=\"Printables Help and Error Messages - Printable Download help - 3Dinosaurs.com\" \/><\/div>\n<h3>Emails To Use &#038; Email Help<\/h3>\n<p>When you sign up for the newsletter be aware that not all school system emails let people get the emails. So use a personal email or another non-school email.<\/p>\n<p>If you are using Gmail or Yahoo know that a lot of emails will end up in promotions. You can drag the email from promotions to the main box to get the emails in the mail email box.<\/p>\n<h3>Using the Subscriber Area<\/h3>\n<p>Once you are in the subscriber area use the following to help you find the printables you are looking for.<\/p>\n<ol>\n<li>Click the arrow or the category you are interested in and it will expand (or click again to contract it) &#8211; the ABC section will be open at the top<\/li>\n<li>Find the specific printable you are interested in.<\/li>\n<li>Click the name to get the printable.<\/li>\n<li>Be sure to watch out for dates when limited subscriber freebies are available.<\/li>\n<\/ol>\n<p>You can watch this video on <a href=\"https:\/\/www.youtube.com\/watch?v=egXS-CTSYck\">How To Use the Subscriber Area<\/a>. It shows you the information above.<\/p>\n<p><img decoding=\"async\" src=\"\/images\/site\/arrow-small.jpg\"> Click here to go back to the <a href=\"#printables-help-menu\"> Printables Help Menu<\/a><\/p>\n<h2 id=\"printable-download-pages\">Printable Download Pages<\/h2>\n<p>All the blog posts with printables has a link to a second page to download the printable. <\/p>\n<p>All the printables on the site are set up the same way. There is a download section. It has what is in the printables before the pdf. All the printables pdf links are in a blue box with text for the link. <\/p>\n<p>When you click on a pdf link, it is set to download or ask you about how you want to view the file. I recommend downloading them to your computer.<\/p>\n<div align=\"center\"><img decoding=\"async\" src=\"\/images\/blog\/9-2019\/printablehelp-downloadsection.jpg\" alt=\"Printables Help and Error Messages - Printable Download help - 3Dinosaurs.com\" \/><\/div>\n<p>There are two other colored boxes to be aware of. There is a green box for subscriber freebies and a red box around sale items.<\/p>\n<p><img decoding=\"async\" src=\"\/images\/site\/arrow-small.jpg\"> Click here to go back to the <a href=\"#printables-help-menu\"> Printables Help Menu<\/a><\/p>\n<h2 id=\"error-download-problems\">Errors &#038; Download Problems<\/h2>\n<p><strong>You need to make sure you are opening the files in Adobe Acrobat Reader. It is best if you have it set as your default way to open pdfs.<\/strong><\/p>\n<p>Please make sure to look for the files in your download section on your computer. All files are set to download or save to the computer now. They are saved to wherever your download folder is. <\/p>\n<p>If you receive the following error: &#8220;File does not begin with &#8216; %pdf- &#8216;&#8221; you need to update your <a href=\"\/\/get.adobe.com\/reader\/\" target=\"blank\" rel=\"noopener noreferrer\">Adobe Reader<\/a> to the most current version.\u00a0 Keep in mind the standalone reader and the browser plugin are separate pieces of software and may need to be updated individually.<\/p>\n<p><strong>If you click on the download link and nothing happens<\/strong>, and you have already updated your <a href=\"\/\/get.adobe.com\/reader\/\" target=\"blank\" rel=\"noopener noreferrer\">Adobe Reader<\/a>, then right click on the links and save as. This will save the PDF to your computer.<\/p>\n<div align=\"center\"><img decoding=\"async\" src=\"\/images\/blog\/10-2012\/pdfhelp3.jpg\" alt=\"Packs help\" \/><\/div>\n<p><strong>If you are sent to the homepage<\/strong> and have updated your Adobe, it means your browser did not send referrer information, or your security software blocked it. Referrer data is required to prevent the most common kind of content theft.<\/p>\n<p><strong>If you are presented with a 301 error page<\/strong> then your browser is set to notify you of redirects rather than following them automatically. However, the only 301 redirect is the one caused by not sending referrer headers, as above.<\/p>\n<p><strong>If none of that works try another browser. <\/strong>I have found most people using IE have not been able to get the PDFs, probably due to its strict default settings.<\/p>\n<p>I hope that this will help everyone that has been emailing me.<\/p>\n<p>Please understand that I can&#8217;t email out PDF files. If I did that I would be emailing them all day long and get nothing else done.<\/p>\n<p>If you get an error that is not listed above you can <a href=\"\/page\/contact\">email me<\/a> about it. Please make sure to provide as much detail about the error you are getting.<\/p>\n<p>Please include the following:<br \/>\n&#8211; Error message you got &#8211; A screenshot if you can.<br \/>\n&#8211; The pdf name or printable name you are having problems with.<br \/>\n&#8211; What you have tried already.<br \/>\n&#8211; Browser(s)<\/p>\n<p>Please understand it may take up to 48 hours for me to get back to you during the week and I don&#8217;t respond to emails on the weekends.<\/p>\n<p><img decoding=\"async\" src=\"\/images\/site\/arrow-small.jpg\"> Click here to go back to the <a href=\"#printables-help-menu\"> Printables Help Menu<\/a><\/p>\n<h2 id=\"printing-help\">Printing Help<\/h2>\n<p>Printing is recommended from a computer. Ipads and tablets don&#8217;t always display the PDFs the same as a computer.<\/p>\n<p>There is no password needed to print the pdfs. Please open the pdf files in Adobe Acrobat Reader to print the files.<\/p>\n<p>I am aware that some Chromebooks, phones, and tablets are not allowing people to print the pdfs. I do see a way to change this currently with how the PDFs are secured. Please use a computer and open in Adobe Acrobat Reader to print them out.<\/p>\n<p>All the files are made to allow printing with no password needed.<\/p>\n<p>1. Make sure you are opening pdfs in Adobe Acrobat Reader with the current version of Adobe Acrobat Reader. Not All reader open the files the same way.<\/p>\n<p>2. Always print from a computer when possible. They have fewer issues with the files.<\/p>\n<p>3. If you have problems with printable try making sure the pdfs is printing as an image.<\/p>\n<h3>Print Preview Error<\/h3>\n<p>If you get the following error seen below or print preview unavailable.<\/p>\n<div align=\"center\"><img decoding=\"async\" src=\"\/images\/blog\/3-2022\/print-preview-printing-error.jpg\" alt=\"Printables Help and Error Messages - Printing preview failed - 3Dinosaurs.com\" \/><\/div>\n<p>That means you have opened the pdf in a browser and not Adobe Acrobat Reader. <\/p>\n<p>Please make sure you are opening all pdfs from the site in adobe acrobat reader. Browsers change their setting all the time and read the security on the files differently.<\/p>\n<p>After downloading the file go to the download folder to open the file to make sure it is opening in Adobe Acrobat Reader.<\/p>\n<h3>Printing From Phone or Chromebooks<\/h3>\n<p>If you are having issues with the pdfs when printing on a phone or Chromebook. You can use the Google Drive Viewer to print. When you open the file you can select your viewer and Google drive is an option for most people.<\/p>\n<p>Please remember it is view only not upload to Googe drive.<\/p>\n<p><img decoding=\"async\" src=\"\/images\/site\/arrow-small.jpg\"> Click here to go back to the <a href=\"#printables-help-menu\"> Printables Help Menu<\/a><\/p>\n<p>Cassie &#8211; 3Dinosaurs.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the 3 Dinosaurs Printable Help and Error page! This page is updated with the most common problems people have with the Printables on the site. As changes are made on the site, new information will be posted here. I&#8217;ve been getting a lot of questions about not being able to download the PDFs&#8230;<\/p>\n","protected":false},"author":4,"featured_media":70064,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_wp_convertkit_post_meta":{"form":"-1","landing_page":"","tag":"0","restrict_content":"0"},"_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[182],"tags":[687,28],"class_list":["post-4112","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-help","tag-help","tag-printables"],"taxonomy_info":{"category":[{"value":182,"label":"help"}],"post_tag":[{"value":687,"label":"help"},{"value":28,"label":"printables"}]},"featured_image_src_large":["https:\/\/www.3dinosaurs.com\/wordpress\/wp-content\/uploads\/2012\/10\/printables-help-errors.jpg",610,778,false],"author_info":{"display_name":"Cassie","author_link":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/author\/cassie\/"},"comment_info":164,"category_info":[{"term_id":182,"name":"help","slug":"help","term_group":0,"term_taxonomy_id":201,"taxonomy":"category","description":"","parent":0,"count":1,"filter":"raw","cat_ID":182,"category_count":1,"category_description":"","cat_name":"help","category_nicename":"help","category_parent":0}],"tag_info":[{"term_id":687,"name":"help","slug":"help","term_group":0,"term_taxonomy_id":202,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw"},{"term_id":28,"name":"printables","slug":"printables","term_group":0,"term_taxonomy_id":33,"taxonomy":"post_tag","description":"","parent":0,"count":1664,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/wp-json\/wp\/v2\/posts\/4112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/wp-json\/wp\/v2\/comments?post=4112"}],"version-history":[{"count":88,"href":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/wp-json\/wp\/v2\/posts\/4112\/revisions"}],"predecessor-version":[{"id":80328,"href":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/wp-json\/wp\/v2\/posts\/4112\/revisions\/80328"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/wp-json\/wp\/v2\/media\/70064"}],"wp:attachment":[{"href":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/wp-json\/wp\/v2\/media?parent=4112"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/wp-json\/wp\/v2\/categories?post=4112"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.3dinosaurs.com\/wordpress\/index.php\/wp-json\/wp\/v2\/tags?post=4112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}